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Prepaid calling cards are useful
for making long-distance telephone calls. You pay in
advance for the calling service that you can avail anytime.
Depending on the cost of the card you receive a specific
amount of calling time. As you use the card, the minutes
are reduced, until you have used up all the time on
the card. You can make long distance or international
calls from any telephone using such cards.
Shopping smart for prepaid calling cards can save you
a lot of money in the long run, especially on international
long-distance calls.
How to use?
When you buy the card you get a toll
free number (usually an 800-number), and an individual
Personal Identification Number (PIN). For security,
the PIN is hidden by a label or scratch-off coating
that you remove after buying the card. To place a call,
dial the toll-free access number and the PIN. Usually,
after you enter the PIN, you will hear a recording about
your available minutes or remaining balance. Exact instructions
for making the call are provided on the card.
- If calling within North America, the dialing sequence
will be 1+ Area code (3 digit) +Telephone number.
- For international calls, the dialing sequence will
be 011+ (2 digit) Country code + Area code + Telephone
number.
For instance, if you want to make a call to Mumbai
in India you will dial in the order given below. Area
code for Mumbai is 022:
Toll-free number + PIN number + 011+ 91+ 22 + telephone
number
Where to buy?
Prepaid calling cards can be purchased
at retail chains, shopping clubs, convenience stores,
gas stations, vending machines and neighborhood groceries,
as well as by mail and on the Internet.
Cards bought from stores are disposable - you throw
them away when all the time is used up. The ones sold
on the Internet or by mail, can be recharged by calling
the company or logging on to the website and paying
for more time.
What you should
be looking for?
The key to saving the most money with these cards
is to compare not only the per-minute rate but also
other charges and fees, which can add a lot to the cost
of calls. The following checklist should give you some
idea of what you should be aware of before buying a
calling card. Specific terms are explained in the section
on Calling Cards Terminology
-
Total calling time
-
Billing increments/rounding-off
-
In-state, state-to-state and international rates
-
Connection fees, service or maintenance fees
-
Ease of connection
-
Customer service
-
Expiry date
-
Delivery charge
-
Cost
Almost all calling card companies are same, in the
way they operate and provide services. Quality of service
and connection availability, can certainly not be compared
with dedicated Long distance service provider like AT T,
MCI or Sprint etc. Its good, but there is no guarantee
of full satisfaction.
How do you
determine which one to choose?
Asking friends and colleagues is the easiest way to
select the right calling card. Shop around for the best
rate pay particular attention to the connection
fees and other factors mentioned above as well. If you
are buying online, make sure the website and company
is authentic. You can check on the background and records
of a company at the Better Business Bureau website at
www.bbb.org. Always
be careful before giving out personal information, credit
card numbers etc
Rates
Rates can vary from as low as 3 cents a minute to a
high of 50 cents a minute depending on the plan, the
country and other factors like connection fee and charges.
For instance, major Indian metros have lower rates than
the other cities. Rates for calling from cellular phones
are often higher.
Sometimes the rates on the card will include all fees
and charges, sometimes not. That is why it is advisable
to read everything -- even the small print -- before
buying a card.
Frauds &
scams
Make sure you take the proper precautions before buying
calling cards. Here are a few well-known scams:
- Pricing Scam
Some companies (even well-known and established ones)
advertise low rates. But hidden costs and charges
add up to a much higher amount. Be sure to read the
fine print and terms and conditions.
Do not trust a company simply because you have heard
it's name.
- "809" Scam
You receive e-mail, phone or pager messages asking
you to immediately contact a phone number beginning
with the area code 809 to avoid some problem or to
claim a reward. 809 is actually the country code for
the Dominican Republic and you will be charged international
rates when calling this number.
Always double check the number you dial. This can be
done on the Internet or by calling your phone company.
- Free Phone Card Fraud
You are asked for personal information (address, phone
number and even credit card number) in order to receive
a free phone card. You never receive any card but
are bombarded with junk mail, telemarketing calls
and spam.
If you fall victim to a scam
- First call the card company or customer service
number on the card, just to make sure there was no
mistake.
- Get in touch with various consumer protection organizations,
such as:
-- International Prepaid Communications Association
at www.i-pca.org
-- Federal Trade Commission at www.ftc.gov
- Talk to your friends and colleagues, post messages
to discussion boards, such as the one provided here
on path2usa.com
-- make sure others do not fall prey to the same scam.
Calling Cards
Terminology:
Connection fee: It's a connection charge for
each call you make. It's deducted from your calling
card every time you use it. This charge is a per call
basis, independent of the call duration. The connection
fee is usually higher for dialing internationally and
varies depending on the calling plan and country you
call.
Billing cycle:
Charges are based on units of time. If you select a
card with a 2 minute billing cycle, you will be charged
in units of 2 minutes. Hence, even if your call lasts
for 7 minutes, you will be charged for 8 minutes. The
shorter the billing interval, the less time and money
you will waste.
Example: 1-minute billing: You will be billed every
minute that you speak, even if you speak for less than
a full minute. If your call duration is 1 minute and
20 seconds, the 20 seconds will be rounded off to the
next minute and you will be charged for 2 minutes.
Example:
1-minute billing: Round off billing, for example, if
your call duration is 1 min 20 sec, you will be charged
for 2 min.
Online Calling
Card companies
Here are a few prepaid phone card companies and their
websites. This list has been provided for your convenience
only. Path2usa does not recommend or vouch for any of
these companies. Always follow all precautions before
making your choice.
Tips
- Confirm the rates applicable for a particular
country, for the card you purchase. For example
a few card companies offer a rate of 48 cents per
minute for India with $1 connection charge per call.
Whereas, others might give you 54 cents per minute
without any connection fee
- It has been found that often billing starts even
before a proper connection has been established,
and you lose your card time and money. In such cases,
you should contact the customer support number given
at the back of the card. Be polite, patient and
clear in explaining the problem. If you have a valid
complaint, they may reset your card time.
- Call during non-peak hours to avoid getting a
busy signal.
- If you plan to call from a cellular phone, be
aware that rates are usually different (often higher)
for call phone calls. This may depend on the country
and calling card plan.
- Never give your calling card PIN number to anyone
over the phone or messenger.
- Always check out the card and company before buying
a card. Sometimes it is better to pay more for a
reliable company than to save money and get scammed
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